Terms & Conditions

Introduction

Welcome to The Vape Boutique. When you shop with us at our website, you agree to accept the stipulated terms and policies laid out herein and be bound by them. These conditions are subject to change at our discretion at anytime without prior notice, so please read and review the details carefully whenever you use our website and purchase our products.

Terms of Use

Copyright Notice

All content, including photographs, texts, designs, logos, etc, on our website is the property of The Vape Boutique and our affiliated business partners, and protected by copyright laws. All rights reserved on all The Vape Boutique content and materials, unless a written consent is provided by The Vape Boutique.

Terms of Purchase and Use

The Vape Boutique products are to be used according to the instructions provided in the packaging. Our products are not to be purchased by minors nor by those who intend to use the products other than their intended purpose. When you order from The Vape Boutique, you abide by the legal age (18 years old and above) to make the purchase. The Vape Boutique is not liable for any damages that should arise from product misuse or illegal product use.

At the moment, The Vape Boutique products are sold within Australia only. Please contact us for other arrangements.

Pricing

All pricing listed on our website are in AUD and include GST, and they are the latest prices. Our prices at our boutique store in SA may vary slightly from the prices on the website. The Vape Boutique reserves the right to amend our prices online at any time. Should there be an error on our listed price due to IT glitch, human error, etc, we will be in touch with you to cancel and refund the order at our discretion.

Hyperlinks to External Sites

The Vape Boutique is not responsible should the hyperlinks to external sites become unavailable. Any concerns regarding the hyperlink content and availability should be directed to the original source of the site.

Website & Content Disclaimers

The Vape Boutique and all its content are given on an “as is” basis without guarantees of any sort, either express or inferred, including without restriction guarantees of title or implied guarantees of saleability or suitability for a specific reason. You agree that your use of this website is at your own risk, that you accept full responsibility for all expenses incurred with all necessary servicing or repairs of any machine you use in association with your utilization of this website, and that The Vape Boutique shall not be obligated for any harms of any sort identified with your use of this site.

The Vape Boutique strives to provide the latest and most accurate information about our products. However we cannot guarantee that product descriptions or content of this site is current, correct, intact, reliable, or flaw-less. We reserve the right to amend any unintentional errors and update the latest information at any moment without prior notice.

Privacy Policy

The Vape Boutique respects and is committed to protecting your privacy. Our Privacy Policy details why and when we collect your personal information and how we use it. It also explains under what circumstances we disclose your information to third parties and the measures we take to protect your privacy.

Collection of Personal Details

The Vape Boutique collects your details when you submit those details to us either online or email. These details are stored within our secure database system. The details collected may include your full name, address, phone number and email address. We may also collect your payment details (including but not limited to credit card details).

The Vape Boutique may provide your personal details and payment details to third party payment processing providers as required. All third party payment processing providers that we use are PCI compliant. Once personal details and payment details are supplied to third party payment processing providers, those details are stored in a secure file system under password protection, with access restricted to key personnel. Hard copy documentation is then destroyed.

Use of Personal Details

The Vape Boutique will use your personal details to enable us to ensure an enjoyable shopping experience with us. We may also use your personal details to update you of our latest offers, our policy changes, to confirm your order, and to address your requests, enquires and feedback. Your details could be used to measure and assess our customer service and analyse customer purchasing preferences.

Third party service providers

We strictly do not sell your personal information to companies and marketers not associated to our business. We may supply your personal information to 3rd party providers and/or affiliated business partners to complete your orders, transactions and deliveries, or to provide products and perform services to you on our behalf, such as the following: the distribution of marketing information to you (except where you have chosen to opt out of receiving this information from us); the supply of credit related or bank related services; or the supply of billing and payment services; etc.
Our relationships with such 3rd party service providers and partners are governed by our contracts with them. Those service providers are obligated to hold your personal information strictly confidential and have privacy polices that are consistent with our polices.

Accuracy and Transparency

You may access and update the personal information at any time by contacting us. If you believe that we may hold other personal information about you which is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.

Analytics, Internet Marketing and ‘Cookies’

The Vape Boutique uses Google webmaster tools, Google Analytics, and Search Engine marketing such as Google Adwords. These services place and read a cookie in your internet browsers, and may use web beacons to collect this information for our use (if your internet browser security settings are configured to allow it). These cookies do not identify anything about you personally, but do allow us to track generic information about your use of our website, such as which pages you visit, and how long you visit them for.

These cookies may also track your activity on our site after you have clicked on a search engine advertisement, and they may also serve you ads based on your prior visit to our website when you visit other websites. You can learn more about the Google cookies and opt out of these at the Google Privacy centre, and there is an internet industry group which runs the Network Advertising Initiative, which allows you to opt out of a range of network advertising beyond what we use here at The Vape Boutique.

Security

We take precautions to protect the security of your personal information that you share with us. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we aim to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our web sites, and you do so at your own risk. We urge you to keep your password in a safe place and not to divulge it to anyone. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or Internet cafe.

Links to Third Party Sites

Our website may contain links to websites operated and maintained by third parties, over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. You access such linked sites at your own risk. You should always read the privacy policy of a linked site before disclosing any personal information on such site.